A recent project required some data manipulation, a CSV (pipe separated) needed to be converted to an XML file...
Software 'A' generates a CSV file which is located on an FTP site, the file needed to be downloaded automatically to our server at regular intervals of 20 seconds, parsed (and converted to XML) then stored in a network location for use with software 'B'.
My company specialise in the display of contact centre statistics through digital signage. We display ACD statistics on LCD screens or send them directly to agents desktops. I am frequently required to create bespoke data connections to call switches, databases and other software products in order to extract data and statistics, take a look at what we do http://www.sabercom.co.uk/ or drop me an email.
About Me
- Sabercom
- Sabercom provide visual communication solutions to Internal Communications teams, Educational establishments and Contact Centers in the form of digital signage and desktop messaging software. Sabercom is a UK company which has extensive experience of the Contact Centre and Internal Communication markets. Sabercom have expertise in displaying statistics and targeted corporate information on large LCD/Plasma screens and PC desktops. This information is used to inform, educate and communicate with employees. Using Sabercom, you can compile an on screen media presentation to include video, images, information from your CRM, news, weather, corporate messages, statistics, video, PowerPoint, Excel and RSS feeds. Information can be easily changed using Sabercom’s browser based content management and scheduling system.